DIY Firework Kits
Special Offers
Wedding Packs
New Year Packs
Diwali Fireworks
Rockets
Roman Candles
Single Ignition SIB
Fountains
Mines
Wheels
Selection Boxes
Quiet Fireworks
Remote Firing
Sparklers
Chinese Lanterns
Garden Fireworks
Indoor Fireworks
Loud Fireworks
Firework Safety
Lancework
Firework Brands
Collection Only
Brochure 2012/13
Delivery
Collecting Your Order / Delivery
Collecting Your Order
Please note that if you are collecting your order then there is no minimum spend.
If you wish to collect your fireworks, please collect from our head office - Epic Fireworks, Wentworth Business Park, Maple Road, Tankersley, South Yorkshire, S75 3DL
Delivery
We offer a free delivery service on all our DIY Display Packs.
We offer a free delivery service on all orders over £295 (inc. VAT). Orders under £295 (inc. VAT) will be subject to a £25 delivery charge. We will endeavor to deliver all orders promptly and efficiently but please allow 10 working days for delivery. It is possible to do a next day delivery, for further information on delivery please call us on 01226 749 587 or email sales@epicfireworks.com
Due to UK firework regulations on the transportation of hazardous goods, our outdoor firework carriage costs have drastically increased. As a means of minimising customer charges, we have absorbed the majority of the costs ourselves.
We offer a free delivery service on all orders over £295 (inc. VAT). Orders under £295 (inc. VAT) will be subject to a £25 delivery charge. We will endeavor to deliver all orders promptly and efficiently but please allow 10 working days for delivery. It is possible to do a next day delivery, for further information on delivery please call us on 01226 749 587 or email sales@epicfireworks.com
Due to UK firework regulations on the transportation of hazardous goods, our outdoor firework carriage costs have drastically increased. As a means of minimising customer charges, we have absorbed the majority of the costs ourselves.
We can only deliver to mainland UK - For other destinations please get in touch on 01226 749 587 or email sales@epicfireworks.com
It is the customers responsibility to ensure someone is available to accept delivery or the carriers will make an additional charge for re-delivery.
Please make sure there will be someone (aged 18 years or over) at the delivery address to avoid the extra charge for re-delivery.
Our aim is to satisfy the needs of all our customers by providing delivery direct to your door. If you have any problems or queries, please call us on 01226 749 587 or email sales@epicfireworks.com
How We Deliver To You & How You Can Collect Your Order:
We use both TNT Logistics and an Independent Delivery Service Company. Delivery to our customers via our Independent Delivery Service Company or any other express delivery service is weekdays only, from 7:30am to 6:30pm. Customers can also pick up their orders themselves to avoid any delivery charge.
Please make sure that when you enter a delivery address in our secure online order form there will be someone (aged 18 years or over) at that address to receive and sign for the delivery, enabling us and our delivery service providers to get the item(s) to you.
We reserve the right to alter and change the methods of delivery, charges, and the delivery suppliers we use.
We reserve the right to refuse an order and refund the payment within 7 days of placing the order.
Under normal circumstances and for packages sent by our Independent Delivery Service Company, our delivery partner will attempt to deliver the goods. If after the first attempt delivery cannot be completed the package(s) will be returned to our head office in West Yorkshire. Should it be necessary for our delivery partner to attempt delivery a second time, an extra charge will apply. Payment will always be taken before dispatch.
Tracking:
For further assistance with package delivery you can call us on 01226 749 587 or email us at sales@epicfireworks.com. Once goods ordered have left our premises delivery becomes the responsibility of the carrier/parcel Delivery Company or postal service used. Epic Fireworks cannot be held responsible for late, delayed or non-delivery of goods ordered and we will do all that we can to deal promptly and efficiently with any delivery problems our customers report to us so that items ordered are delivered as quickly as possible.